Frequently Asked Questions

Click on New Connection link in menu and fill you property tax number and required information for new connection and click on process button. Filled details will show in confirmation screen, verify and confirm you details. Then you will OTP for application submission. Fill OTP and captch code and submit the application. After successful submission you will get acknowledgement receipt and number. Keep it for further use.

Step:1
Login with your account credentials and got to My Bookings page in menu, click on track application link. You will get you application status.
Step:2
Login with your account credentials and click Track application link in home page, enter your application number and click Go button. You will get you application status.

Below are the documents are required for application submission
  • Property tax receipt copy - with front cover of book

  • Copy of bond, copy of original bond

  • Copy of house division, building permit drawing

  • Copy of receipt of payment of formalization fee and copy of formalization order in case of standardized division of land

  • Copy of receipt of payment of formalization fee and copy of formalization order in case of standardized division of land

    1. Copy of the building plan obtained from the licensed architect in case If it is an undefined location

    2. Government guideline value of property obtained through the Department of Deeds.

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  • Photo of rainwater harvesting system established (Attach with applicant)

After successful submission for application, your application will be forwarded to approval authority. Based on approval officer remarks your application will get approved or rejected. Once it is approved process has to complete and then service providers and work order will allot on your application. Once service provider has completed his stages then water tax number will be allotted.

Once work order is issued to service provider, he will visit the site and do estimate for water connection. After that he will connect the connection pipe and close the work progress.